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Consulting Services
Project Management
Barb has years of experience in leading multi-disciplinary project teams where she applies her knowledge of project management tools for effective results. Project examples:
- Corporate University for a large health care system
- New Employee Orientation process including training design
- Transformational change initiative for a Fortune 500 retailer
- Application process for the Minnesota Quality Award
- Weekly on-line operations report for an international energy company
- Leadership / Management Development Program
- Shared Services Redesign
- Variable Short-Term Incentive Compensation Program
Facilitation
Barb achieves maximum team effectiveness by integrating quality, systems thinking, and project management tools and principles combined with years of experience in facilitating teams.
- Leadership teams
- Workshop and retreat planning and facilitation
- Project, redesign, and process improvement teams
- Team building
- Strategic planning retreats
Change Management
Barb approaches system-wide change efforts with a systems thinking focus, utilizing leading edge tools.
- Culture assessment
- Change leader assessment and training
- Process redesign and documentation
- Strategic planning
Total Quality Management
Barb applies understanding of the Malcolm Baldrige National Quality Criteria
and problem-solving methodologies combined with her experience as a state
examiner, process improvement team leader/facilitator, and quality process
improvement tools trainer to support organizations in various total quality
management efforts. Examples include:
- Application of Malcolm Baldrige National Quality Award Criteria
- Process improvement and redesign
- Process documentation
- Quality tools training and application
- Balanced scorecard development and application
- Strategic planning process
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